Different backup systems have different ways of dealing with this, so I may not be able to vet their exact answer if I haven’t used the same backup system they’re using. However, I can do a pretty good job of sniffing out when someone doesn’t understand the complexities involved. If they shrug and just say “I click restore and it’s done,” then they’re bluffing.
For example, when restoring an Exchange mailbox, do you really want to pave over every email the user has received since the last backup? Or does the user just need one or two important emails pulled out of the archive?
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